CourtesyTraining provides the technology to deliver and track training and testing online. Our ease of use, cost, support, functionality and hospitality content all contribute to being a superior provider of online learning for the hospitality industry.

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 Why an LMS

Why use a
Learning Management System (LMS)?

Online training makes essential training content for both management and hourly employees available at any time. Training and testing, both online and onsite, can be tracked ‘at a glance’.  Eliminating expensive printing, revisions are easily accomplished and your material can be kept up to date.  Distributing content with our LMS keeps your management and hourly employees informed and accountable, improving performance, commitment, and your bottom line.

At CourtesyTraining, we specialize in helping you assess how online learning can become an effective and affordable part of your blended training strategy. We work with you to convert existing training materials into a more effectively delivered interactive and trackable e-learning format and to develop and build new, and exciting ways of presenting your materials for both service and menu training. We also provide a library of hospitality courseware which can be utilized as developed to help deliver exceptional service with courtesy and panache or can be customized to meet your specific training needs.

Converted to ProLearn, your training can be highly engaging,
state-of-the-art, and include graphics, videos, interactive material,
and assessments.

A great advantage of ProLearn is its flexibility. Courses from the CourtesyTraining library which can be customized to met your needs include the topics listed below.

• Courteous host and server greeting
• Being a responsible employee
• Appearance & grooming
• Menu presentation and knowledge
• Reading the customer & establishing appropriate rapport
• Etiquette of order taking, serving, and place clearing 
• Maximizing the sale 
• Appropriate check delivery
• Special customer circumstances
• Handling complaints with courtesy
• Wine service
• The "extras" of exceptional service
• Food Safety training…and more

For more information about our services please Contact Us.