Our Training


	CourtesyTraining provides the technology to deliver and track training and testing online. Our ease of use, cost, support, functionality and hospitality content all contribute to being a superior provider of online learning for the hospitality industry.


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	Quality service and gracious hospitality are hallmarks of any successful food service establishment, from quick serve to casual to fine dining. Our library of online courses contains valuable content appropriate for all types of service. Because of the affordability, you can provide excellent, ongoing training whether training ten or thousands.



	Track your training Whether using courses from our library alone, or in combination with your content, our online tracking system will allow you to effectively deliver and track onsite as well as online training for your management and hourly employees, no matter what the configuration of your organization.




	CourtesyTraining offers a library of courses. Select from the library only that course material which best meets your needs, thereby creating your own custom training course. Add custom elements or combine with your existing training! We provide all the tools, the hosting and support you need to deliver this training online, linked to your website, with our online learning system (LMS)

		Integrate with TRADITIONAL on site TRAINING Hands-on training will always be an important dimension of training, but is far too costly to be relied on for all aspects of training. Too often it lacks consistency, accessibility and accountability. Our training is consistently delivered, and can be used as a stand-alone training product, or as part of a blended learning program


	Our Training Emphasis


	Our emphasis at CourtesyTraining is integrating the technical aspect of service delivery with the critical, but sometimes elusive, dimension of hospitality. Training for excellence in courteous customertable service, delivered courteously with the unique flair of your establishment is what we deliver. Quality service is a key contributor to a greatly improved customerdining experience and is linked to greater customer retention and increased word of mouth advertising. This holds true for the more casual dining establishment, for the fine dining restaurant and even for fast delivery

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	Questions about our LMS?


	How will training using our LEARNING MANAGEMENT SYSTEM (LMS) benefit your business?

Restaurant staff are often hired one at a time....Using e-training allows you to deliver effective training on an individual basis and be assured as to the training content each new employee has received.
Using an LMS is anywhere, anytime, any pace training. Material is engaging and motivating and delivered in a format which speaks directly to each individual employee
Better training leads to better learning and higher sales, greater customer satisfaction and increased employee retention...an improved bottom line
By nature of its flexibility, your e-training can be quickly & economically changed any time you want to provide new or different information