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Host & Hostess
Importance of Host/Hostess Role ~ Enforces the significance and value of hosting.
Communicating Effectively ~ Accents basics of model verbal and nonverbal communications along with the fundamentals of communicating on the telephone.
Personal Preparation ~ Presents the techniques and attitudes essential for preparing for work both physically and mentally.
Supervising Others ~ Takes on the managing traits essential for keeping relations and functions running smoothly.
Greeting the Guest ~ Presents an assortment of principles to approaching guests, emphasizing a personal touch.
Seating Guests ~ Features a set of tactics used for impressing any guest right from the start.
Inspecting the Restaurant ~ Emphasizes procedures essential for a clean and friendly restaurant.
Taking a Reservation ~ Teaches essential steps to speaking clearly and getting vital information.
Taking a Phone Order ~ Highlights the general process of recording take-out orders and accurate delivery.
Responsible Employees ~ Stresses the importance of accepting responsibility and how to be a reliable employee.
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